Q&A with Yousif Touza of Flype

"The international delivery industry is controlled by a few actors, forming monopolies that offer basic service of low quality that is inflexible. Many customers complain about delayed deliveries, untrackable parcels and having to wait at home many hours for DHL to knock the door at any time. Therefore, retailers and e-commerce sites are constantly looking for innovative solutions that can offer something of a higher quality, and giants such as Amazon are investing billions of dollars to reduce the shipping time by just 1 day.

Flype is the first company in the world that is able to offer same-next day international delivery that is flexible, with the highest standards of precision at a competitive price. On top of that, Flype introduces an unprecedented real-time tracking of every single parcel sent with our travelers, as well as an insurance system that offers immediate compensation for all deliveries in case of loss/damage. As a result, many retailers with large shipping volumes have been expressing great interest in adding Flype as a shipping alternative, and are willing to help make Flype a success in any way they can."

Our main traveler target group are Millennials - young adults and students. Last year, over 500 million trips were made by millennials in the US and EU alone. It's the generation of sharing economy that prefers to spend money on travel and experiences rather than owning things. We will reach our target group and build a critical mass using the following 3 methods: 1. Influencer based marketing strategy: Millennials are mostly influenced by the influencers they follow on social media platforms. Flype will initiate a marketing strategy heavily focused on influencer marketing, where we'll collaborate with travel influencers to create content showcasing the advantages of delivering with Flype (Flype is already in touch with a number of these influencers). 72% of the influencer’s followers are millennials. 67% of them travel 4 times/year on average. In 2018, Flype conducted a market test where we delivered packages from Stockholm to 27 cities around the world with traveling students, where we had a 66% conversion rate (percentage of traveling students who delivered parcels). 2. Leveraging on retailer’s customer ledger: The retailers who'll add Flype as a shipping alternative will send emails to their entire customer ledger, introducing Flype as a shipping alternative and encouraging them to deliver parcels with Flype. 3. Collaborating with booking & travel sites (such as skyscanner): When searching for a flight/hotel stay, Flype will be introduced as a way to cut down the travel cost, showcasing the significant reduction in price just by delivering a few parcels. This will give Flype direct access to the millions of people traveling, while benefiting travel sites and airlines immensely. 59% of people surveyed in 2018 said they'd travel more if they're able to afford it.

Flype has two main sources of income: 1. A 15% cut out of the travelers revenue 2. Income generated from our P2P insurance system 3. Future expansion within tourism leveraging on the immense number of data collected from millions of travelers daily. We estimate to reach 5% of our serviceable available market by 2023, which is 25 million trips by millennials with Flype, generating $225M in revenue (detailed calculations available).